Privacy Policy
Your privacy is important to us. This policy explains how HENER collects, uses, and protects your personal information.
Our Commitment to Privacy
HENER Industrial Weighing Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes our practices concerning the collection, use, and disclosure of information through our website, products, and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number, company name)
- Business information (industry, company size, project requirements)
- Communication preferences and inquiry details
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address, browser type, and operating system
- Website usage patterns and page views
- Cookies and similar tracking technologies
How We Use Your Information
Customer Service
- • Respond to inquiries and requests
- • Provide technical support
- • Process orders and quotations
Business Development
- • Send relevant product information
- • Develop partnership opportunities
- • Conduct market research
Website Optimization
- • Improve website performance
- • Analyze user behavior
- • Enhance user experience
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud
- • Ensure data security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and conducting business.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel
Secure Storage
Protected servers and databases
Your Rights and Choices
Access
Request access to your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Receive your data in a portable format
Opt-out
Unsubscribe from marketing communications
Restriction
Limit processing of your information
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
Essential Cookies
Required for website functionality
Analytics Cookies
Help us understand website usage
Marketing Cookies
Personalize your experience
International Data Transfers
As a global company serving customers in 50+ countries, we may transfer your personal information across borders. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including GDPR, CCPA, and local data protection regulations.
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Changzhou, Jiangsu Province, China